Subscriptions are sold by Apple and Google, so you manage them in your store account rather than inside Feeziq. Cancel at least 24 hours before your renewal date to avoid being charged for the next period. PRO stays active until the end of the period you’ve already paid for.
In the app, Profile → Subscriptions links straight to the right store. Deleting the app, or your Feeziq account, does not cancel a subscription.
Restore PRO on a new phone
PRO belongs to your Feeziq account, not your device. Sign in with the same Feeziq account, on a phone using the store account you bought it with, and your membership comes with you.
Refunds
Apple and Google handle refunds under their own policies, and we can’t issue them directly. Request one at reportaproblem.apple.com or from your Google Play order history. Any refund rights you have under local law still apply.
Sign-in & password
Reset your password
On the sign-in screen, tap Continue with Email, then Forgot your password? Enter your email address and we’ll send you a reset link. If it doesn’t arrive within a few minutes, check your spam folder.
Signed up with Google or Apple?
Accounts created with Google or Apple don’t have a Feeziq password, so keep using the same button to sign in. If you chose Apple’s Hide My Email, your account uses the private relay address Apple created for you.
Didn’t get the verification email?
Email accounts are verified before first use. On the verification screen, tap Resend verification email; a new link can be requested every couple of minutes. The screen updates by itself once you’ve tapped the link.
Devices & watch
See where you’re signed in
Open Settings → Sessions to see every device signed in to your account, with its approximate location and last activity. Tap a device to sign it out remotely. Your primary session, the first device that signed in, can’t be ended from another device.
Use Feeziq on your watch
Install Feeziq on your Apple Watch or Wear OS watch, then start a workout on your phone and it appears on your wrist. If the watch says Phone not connected, keep your phone nearby with Bluetooth on; it reconnects by itself.
Safety & reporting
Open someone’s profile and tap Block. Blocked people can’t message you or start a chat with you, and you can unblock them at any time. To report a profile, message or plan, use the report option in the app, or email us with the username involved.
Looking after yourself matters more than any streak. Calorie tracking isn’t right for everyone. If you’re struggling with your relationship with food or exercise, please take a break from tracking and speak to a healthcare professional.
Yes. Feeziq is free to download on iPhone and Android, and most of the app is free forever. Free accounts see ads, and a few actions ask you to watch a short ad first.
Feeziq PRO removes ads and unlocks the AI builders, meal scanning, hydration tracking, detailed charts and coaching tools. Compare plans.
How much does PRO cost?
Prices depend on your country and the plan you choose, and they’re always shown in the app before you confirm. If a free trial is offered, you’ll see its length up front too. Subscriptions are billed by Apple or Google.
How do I cancel my subscription?
Cancel any time in your App Store or Google Play subscription settings. PRO stays active until the end of the period you’ve paid for.
iPhone with iOS 16.6 or later, and Android phones. Feeziq also has companion apps for Apple Watch and Wear OS that mirror your live workout session.
How accurate is the AI?
AI meal scans, descriptions and activity estimates are approximations. They’re ideal for fast, consistent logging but can be wrong in detail, especially with mixed dishes or unusual portions, so review each result before you save it.
Feeziq is not a medical device, and its estimates shouldn’t be used to manage a medical condition.
Does Feeziq work offline?
Your plans and the food, exercise and sports catalogs are kept on your device, so you can follow a workout without a connection. AI features, messaging and the community need to be online.
Which languages are available?
English, Spanish and Farsi, with a full right-to-left layout in Farsi. Feeziq follows your device language, or you can pick one in Settings.
Is my data sold or shared with advertisers?
No. We don’t sell personal data, and advertisers never receive your health data. The Privacy Policy explains exactly what we collect and why.
How do I delete my account?
You can delete your account and its data at any time at feeziq.com/delete-account. Cancel any subscription first, because deleting your account doesn’t cancel it.
Who can use Feeziq?
Anyone aged 13 or over, or 16 or over in the EEA and UK. Feeziq is a wellness tool, not medical advice, so speak to a clinician before starting a new exercise or diet programme.
Still stuck?
Email us and a real person will reply. Include your username, your phone model and what you were trying to do, so we can help faster.
